WHAT IS WARRANTY FOREVER?
At Dave Sinclair Lincoln St. Peters we want to take care of our customers past, present and future. That is why we are the only dealer in St. Charles and St. Louis, MO to offer Warranty Forever.
WARRANTY FOREVER® IS POWERTRAIN COVERAGE that's included with every qualifying new and pre-owned vehicle offered by a participating dealer. Coverage lasts for as long as you own your vehicle. All you need to do is complete the customary maintenance outlined in your Warranty Forever® agreement and you're covered FOREVER!
With no cost to you, unlimited time, and miles and 100% parts and labor that is true peace of mind.
WHAT IF I SERVICE MY VEHICLE OUTSIDE OF DAVE SINCLAIR LINCOLN?
If you choose to service your vehicle outside of our dealership, we require you to call and pre-authorize each scheduled maintenance service, prior to having the maintenance performed. We will guide you and ensure that all the required customary maintenance is completed on your vehicle, so you do not void your Warranty Forever® agreement.
HOW DO I PRE-AUTHORIZE SERVICE?
- Choose a licensed repair facility to perform your maintenance. We do not provide a list of authorized dealers, so the choice is yours.
- You are required to call and pre-authorize each scheduled maintenance service, prior to having the maintenance performed, when not using our service facility.
- Make sure you follow all customary maintenance instructions outlined in your Warranty Forever® agreement. You can call our service facility or the Warranty Forever® toll free number with questions or for additional guidance at any time.
WHAT INFORMATION WILL I NEED?
- Warranty Forever® agreement number or last 8 digits of the Vin
- Date of scheduled maintenance appointment
- Name of the licensed repair facility where you are having maintenance performed
- Maintenance you are going to have performed
- Current mileage on odometer
- Any additional questions you may have
WHAT ARE THE AVERAGE WARRANTY FOREVER REPAIR COSTS?
The covered parts listed below are the items covered under the Warranty Forever® agreement. If it is not listed, is not covered.
|Shift Control Unit
|Drive Shaft Support
WHAT COMPONENTS ARE COVERED UNDER WARRANTY FOREVER?
Engine block and all internal lubricated parts, including: crankshaft, rod and main bearings, cam bearings, expansion (freeze) plus, connecting rods, engine mounts, torque strut, wrist pin, pistons, piston rings, camshaft, cam tower, lifters, cylinder head, valves, guides and seats, valve springs, rocker arms (cam followers), pushrods, timing chain housing (cover), timing chain and sprockets, timing belt and pulleys, timing belt tensioner, intake and exhaust manifolds, eccentric shaft, flywheel/flexplate, balance shafts, harmonic balancer and retainer bold, crankshaft pulley, valve covers, oil pan, oil pump and pressure relief valve, engine oil cooler hoses, oil filter adapter/housing, fuel supply pump, vacuum pump, dipstick and tube fasteners and seals and gaskets for the components listed above.
Turbocharged/Supercharged/Enhanced Engines - All of the above listed parts or equivalent plus: turbo-charger, waste gate controller, intercooler, hard lines, compressor, clutch and pulley, bypass valve, injection pump, lines and nozzles.
Automatic - Case and all internal lubricated parts, including: oil pump, valve body, torque converter, vacuum modulator, governor, main shaft, clutches, bands, drums, gear sets, bearings, bushings, sealing rings, TV cable, solenoids and electronic shift control unit (internal only), transmission mounts, cooler, cooler hoses and hard lines, dipstick and tube, fasteners and seals and gaskets for the components listed above.
Manual - Case and all internal lubricated parts, including: main shaft, gear sets, shift forks, synchronizers, bearings, bushings and fasteners for the components listed above.
Transfer Case (4x4 Vehicles) - Case and all internal lubricated parts, including: main shaft, gear sets, chain and sprockets, bearings, bushings, mounts, fasteners for the components listed above, electronic and vacuum engagement components.
Front Wheel Drive - Final drive housing, and all internal parts, including: carrier case, gear sets, chain and sprockets, bearings, bushings, axle shafts, axle hub bearings, propeller shafts, universal joints, drive shaft support, front axle hub bearings, fasteners, seals and gaskets for the components listed above.
Rear Wheel Drive - Drive axle housing, and all internal lubricated parts, including: carrier case, gear sets, bearings, bushings, limited slip clutch pack, axle shafts, axle hub bearings, propeller shafts, universal joints, drive shaft support, front axle hub bearings, fasteners, seals and gaskets for the components listed above.
WARRANTY FOREVER FREQUENTLY ASKED QUESTIONS
How do I locate a dealer that offers Warranty Forever® on a vehicle I would like to purchase?
You can locate a dealer by visiting our website, www.mywarrantyforever.com and submitting an inquiry on the Contact page.
What's the catch?
There is no catch; this program is provided to you at no charge. The only requirement is that you follow the customary maintenance outlined in your agreement and keep records of all customary maintenance performed. Maintenance records can easily be saved in the NAE/ NWAN Connect app.
What is covered by the program?
The program provides coverage to the engine, transmission and drive axle components listed in the agreement for as long as you own your vehicle regardless of how long you own the vehicle and how many miles you drive.
What is the program limit of liability?
The limit of liability is the NADA average retail value of the vehicle at time of claim.
Can my Warranty Forever® agreement be transferred to the next owner if I sell my vehicle?
The agreement is not eligible for transfer.
How do I make a claim if I have a breakdown?
Contact the dealer where you purchased your vehicle, they will handle it from there! If you have any questions that you would like to ask us directly, you may call 800-810-8458 and speak with a claims specialist.
When are the claims specialists available to take my call?
Claim specialists are available Monday-Friday 8:00am - 8:00pm and Saturday 9:00am - 5:00pm Eastern to answer all your questions.
Is there a deductible that I need to pay when making a claim?
There is no deductible on the program. All parts and labor are covered 100%.
If my vehicle breaks down and the breakdown is covered by the Warranty Forever® agreement, am I required to pay for the repair and then wait to be reimbursed?
No, you are not required to pay for covered repairs out of pocket. All repairs are paid via credit card by the program administrator. Please be sure, however, that all repairs are authorized prior to the repair being completed. Unauthorized repairs will not be covered.
What if I need to be towed or need a rental car while my vehicle is being repaired?
Towing and rental car coverage is not provided by your Warranty Forever® agreement. However, if you purchased an extended service contract, your contract will most likely provide that coverage for you.
How do I know what maintenance is required to keep my Warranty Forever® agreement in force?
You are required to maintain your vehicle in accordance with the customary maintenance outlined in your Warranty Forever® agreement.
What if my vehicle is equipped with an oil change light/indicator reminder system?
Recommended maintenance will need to be performed when your indicator signals you for maintenance, but cannot exceed the customary maintenance intervals outlined in your Warranty Forever® agreement. If you have any further questions, please contact a claims specialist at 800-810-8458.
Why do I have to do all recommended services?
Proper maintenance to any mechanical component is the best preventative measure in reducing future breakdowns. That is the reason we ask that you use these guidelines.
Why is my dealership suggesting additional maintenance services?
Manufacturers only require a minimum level of services to be performed and will often list them in the owner's manual. Your driving conditions and environmental conditions can demand additional service work be performed to keep your vehicle performing at peak levels. While you are only required to complete the minimum services outlined in your Warranty Forever® agreement, we strongly encourage you to follow your dealership's recommendations when being offered additional services.
Can I change my own oil?
No. All services must be performed by a professional service facility. This is to ensure proper documentation, as well as the workmanship of the services performed on your vehicle. See your Warranty Forever® agreement for complete details on customary maintenance requirements.
What is a professional service facility?
Any service facility that has a license to do business. The facility must be able to provide a detailed repair order that contains the pertinent information regarding the services performed.
Do I have to use an ASE certified facility?
No, however, we strongly recommend it. ASE technicians are certified through a national non-profit organization to ensure the technicians competency in many areas of the automotive industry. Repair establishments with at least one ASE technician are permitted to display the ASE sign. Motorists should look for facilities that display the ASE Blue Seal of Excellence® logo.
What if I am traveling out of town and need to have a maintenance service performed while I am traveling?
You may have your vehicle serviced by any licensed repair facility. Just call us at 800-810-8458 and notify us of service facility of your choice that will be performing the maintenance while you are traveling. If you need assistance with this, you may also contact your selling dealer's service department for details.
How does the Warranty Forever® administrator know when I have customary maintenance performed?
You are required to keep records of all maintenance performed on your vehicle. Record of maintenance must include the vehicle identification number (VIN), description of the vehicle, date of service, and your vehicle's odometer miles. For your convenience, the NAE/NWAN Connect mobile app allows you to save all maintenance records associated with your vehicle.
What if I am traveling out of town and have a breakdown that would be covered under my Warranty Forever® agreement?
If you are within 150 miles of your selling dealer, you are required to have all repairs performed at their facility. If you are 150 miles, or more, away from your selling dealer, you may take your vehicle to any licensed repair facility to have your repair work completed. For assistance, you may call us at 800-810- 8458, or you may contact your selling dealer's service department for details. Remember, repair service must be authorized prior having the repair completed or the claim will not be paid.
Why do I need to contact the administrator for scheduled maintenance outside of my selling dealer?
The reason we require you to call prior to having your maintenance performed, is for record keeping purposes only. We will also assist you in your dealer's absence to ensure all maintenance required by your Warranty Forever® agreement is performed. You are not required to return to your selling dealer or any specific repair facility for scheduled maintenance.
Where can I find the NAE/NWAN Connect app?
The NAE/NWAN Connect mobile app is available for download on compatible iOS and Android devices. To download the app, visit the Apple App Store or GooglePlay store.